What we're looking for
A Mortgage Processor's role is a combination of admin work and calls. Multi-tasking is a key requirement of the role as you have to change between the different processes often. You will need strong communication skills as a Mortgage Processor as you work closely with other teams in the business and our customers.
We don't need you to have a financial background or experience, but we do ask for extensive office and telephone experience. This is where you can see your experience and skills transferable to the Mortgage Processor role.
A Mortgage Processor's role is a combination of admin work and calls. Multi-tasking is a key requirement of the role as you have to change between the different processes often. You will need strong communication skills as a Mortgage Processor as you work closely with other teams in the business and our customers.
The Interview Process
There are 2 stages to the interview:
A telephone interview where you get to share your work experiences which are relevant to the role.
You will be required to complete a short role play to assess your communication skills and then a face to face interview will be conducted (video calls in the current climate). The interview is competency based with a set of questions relevant to the role.
What our Property Underwriting team says about us
Everybody is helpful, friendly and approachable in the Application Support team. It's a lovely little ‘family' to work in.
Tracy Crossley, Mortgage Processor
The team managers have your best interests at heart and will support you through your journey.
Helena Burton, Mortgage Processor
Within my team we have a great depth of knowledge and characters who well work with each other to achieve the tasks that are required with our department.
Hayley Corts, Mortgage Processor