At Pure we are committed to exceptional standards of performance, continually improving and developing our business through the colleagues we employ.

Who are we?

Trading since January 2014, our purpose is to allow our customers to access the value tied up in their homes. Our lifetime mortgages allow homeowners to release equity from their property, so they can enjoy the retirement they deserve. We have built a reputation for delivering first-class support to our customers and advisers alike. Click here to find out more about us.

What we have achieved?

We are proud to be winners of the Equity Release Award for 'Best Provider for Adviser Support' three years running, and voted as the 'Best Lifetime Mortgage Provider' in 2020. Here at Pure, we work with over 3000 registered advisers to provide a first-class service to our lifetime mortgage customers with products tailored to their needs.

Reaching great heights with Pure Retirement

Winner of The Business Desk Top 50 Leeds Businesses 2019

Current vacancies

Mortgage Customer Support

Are you looking for an exciting opportunity to join a dynamic team and make a real impact? We're currently seeking skilled Customer Support professionals to provide first-class service to our customers and third parties. To succeed in this role, you'll need excellent communication and problem solving skills, as well as the ability to work in a fast paced environment. You must also be customer focused, with a positive attitude and a passion or delivering outstanding service. If you're looking for a challenging and rewarding role, apply today and join our award winning team!

Salary: £22,750 gross per annum plus bonus and generous benefits package

Location: Leeds, LS15

More Details Apply Now

Telephone Business Development Manager

Advise Wise is so much more than just an award-winning sourcing platform. Our mission is to empower later-life advisors to achieve more and we aspire to be the leader in later-life technology solutions, driving exceptional outcomes for customers and robust market growth. We have a superb opportunity for a Telephone Business Development Manager with the passion to play a pivotal role in driving growth for the business to join the Advise Wise team.

Salary: £28,000 - £35,000 OTE gross per annum

Location: Leeds, LS15

More Details Apply Now

Mortgage Customer Account Payment Administrator

Are you organised with keen attention to detail? Are you able to deal with colleagues, customers and solicitors in a friendly and professional manner which is confident, open and honest? Are you a team player who enjoys providing first class service to customers? This is a superb opportunity to join our industry award winning company and build on your existing career.

Salary: £22k - £23k gross per annum depending on experience plus bonus and benefits

Location: Leeds, LS15

More Details Apply Now

Mortgage Servicing Customer Account Specialist

Are you looking for a new role that will build on your financial services experience? We have new opportunities for bright and motivated people to join our established team. Being a confident communicator with the desire to provide our customers with first class service are essential to succeed in this role. Work for our industry award winning company and build on your existing career!

Salary: Starting salary £23,100 gross per annum

Location: Leeds, LS15

More Details Apply Now

Mortgage Customer Account Manager

Are you currently working in mortgage services and have experience of post completion mortgage accounts? Do you have excellent customer service skills? We are looking for a Mortgage Customer Account Manager to assess mortgage applications from our existing customers and to effectively manage post completion queries. Come and join our small, friendly and growing team and work for our industry award winning company and build on your existing career.

Salary: £24.5k - £33k gross per annum depending on experience

Location: Leeds, LS15

More Details Apply Now

Mortgage Servicing Team Manager

We are seeking a highly motivated individual who has the drive and passion to lead, support and motivate a successful team while providing first class customer service within a fast-paced environment. Join our team and be part of our continued success.

Salary: £29.5k to £33.5k pa depending on skills and experience plus bonus and benefits

Location: Leeds, LS15

More Details Apply Now

Platform and Mortgage Club Manager

Advise Wise is so much more than just an award-winning sourcing platform. Our mission is to empower later-life advisors to achieve more and we aspire to be the leader in later-life technology solutions, driving exceptional outcomes for customers and robust market growth. We have a superb opportunity for a Platform and Mortgage Club Manager with the passion to play a pivotal role in driving growth for the business to join the Advise Wise team.

Salary: Up to £32,000 gross per annum depending on skills and experience

Location: Leeds, LS15

More Details Apply Now

What our employees say

Pure feels like a much smaller company than it actually is, you are always treated like a person rather than just an employee.

David Foley, Software Developer

Here at Pure we are always welcomed with a warm and friendly working environment, An amazing pleasure to be working in such a great company.

Robert Ogden, Junior Web Developer

I love working at Pure Retirement & within the Customer Account Managers Team, atmosphere is brilliant & people are lovely. Every day is a pleasure coming to work.

Emma Hudson, Customer Account Manager

Pure has a fantastic culture, where you feel supported and really listened to. There is a real ‘family’ feel that I‘ve never experienced at other work places. It‘s a brilliant place to build your career

Laura Butler, Mortgage Processor

Working at Pure provides you with lots of opportunity to progress and develop in your career. Departments always work together and support each other to achieve the best results for our customers and provide a great service.

Georgia Wallace, Property Underwriter

Working for Pure has been one of the best career choices I have made. I have been supported and encouraged in career progression from day one and should I have been unsure there is always someone willing to help me from around the business to get me where I need to be.

Amanda Crawford, Senior Compliance Assistant

At Pure, transparency on how we use and process your data is important to us. Please ensure you’ve read our Fair Processing Notice and Data Retention Policy prior to submitting your application.